Attorney General Urges People To Avoid Rip Offs With AC Repairs

Attorney General Urges People To Avoid Rip Offs With AC Repairs

By / State News / الأربعاء, 17 حزيران/يونيو 2015 04:00

RALEIGH, N.C. : June 16th, 2015 - With temperatures forecast to hit 100 degrees in parts of North Carolina this week, air conditioners are working overtime and some will break down, leaving homeowners in need of quick relief. But don’t let soaring temperatures keep you from doing your homework on air conditioning repairs, Attorney General Roy Cooper urged North Carolina homeowners today.
“Keep your cool if you need your air conditioner repaired in the middle of a heat wave,” Cooper said. “You want your AC fixed fast, but you also want it done right and at a fair price.”
Each year, dozens of consumers contact the Attorney General’s Consumer Protection Division to complain about problems with air conditioning and heating repairs. To avoid problems with HVAC repairs:
• Get recommendations. Ask friends, neighbors and co-workers who they use for repairs.
• Check credentials. Contact the Consumer Protection Division at 1-877-5-NO-SCAM and your local Better Business Bureau to learn about the company’s complaint history.
To see if the repair person is properly licensed, contact the State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors at (919) 875-3612.
• Get a written contract. Read it carefully before you sign it and make sure it includes all promises made orally. Remember that state law gives you three business days to cancel if you sign a home repair contract at your home rather than at the company’s place of business.
• Don’t pay upfront, don’t pay until you’re satisfied, and pay by check or credit card—not cash—if possible.
North Carolina consumers can call 1-877-5-NO-SCAM toll-free within state to check out an air conditioning repair company or file a complaint against one. Consumers can also file a complaint online at www.ncdoj.gov  and get tips on avoiding home improvement problems. To protect yourself from higher temperatures, learn the warning signs of heat-related illness and how to contact your local Department of Social Services for help if you are without a way to cool off.

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Super User

Super User

Carolina Beach North Carolina

Sunny
55°F
N at 17 mph /65%
Thursday
41°F / 52°F
Friday
40°F / 56°F
Saturday
55°F / 66°F

 

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