Question and Answer with Dr. Mitch Meyer of Masonboro Urgent Care

Question and Answer with Dr. Mitch Meyer of Masonboro Urgent Care

By / Local Businesses / Tuesday, 23 March 2021 02:45

Q:  Can I get tested for COVID-19?
A:  At present, we are testing patients with high risk conditions, who are people over 65 or people with chronic conditions such as diabetes, asthma, or heart disease and symptoms of lower respiratory tract infection or a fever of greater than 100.0 F.  Symptoms of lower respiratory infection include: coughing sputum, coughing blood, shortness of breath, or chest pain.  However, the cough with COVID-19 is a generally dry cough.
We are also testing anyone with a respiratory infection who is quite ill.
Q:  Will testing the above patients diagnose all of the COVID-19 in the community?
The answer to that is “no.”  COVID-19 can range in symptoms from no symptoms to very severe.  In fact, most people will get over COVID-19 without any problems.  We are focusing our testing as directed by the NC Department of Health and CDC.
As the testing guidelines relax, we will certainly be testing more patients.  
Q:  Is it safe to go to Masonboro Urgent Care?
A:  We provide the safest possible healthcare environment.  The reason we can say this is because we have moved the testing and treatment for possible COVID-19 outside of our facility.  We have set up a tent at the back of our facility where patients with possible COVID-19 are assessed, swabbed for COVID-19, and treated.  Most patients do not go into the clinic. Those who must go into the clinic go into a dedicated area and have no contact with other patients. Our staff wears a protective gown, n95 mask, face shield and gloves when in contact with possible COVID-19 patients.  These are all removed and the staff washes thoroughly before any further patient contact.
Our staff all wear surgical masks during all patient care.  Each patient is given their own surgical mask which they wear during care.  This includes patients with injuries, lacerations, other types of infections, and other non-COVID related visits.  The combination of both the provider and patient wearing masks, which we have been doing for the past month, has been shown to limit viral and bacterial spreading.  We realize that with the asymptomatic transmission of COVID-19, people presenting with other problems may have COVID-19 and be infectious.  This use of surgical masks protects other patients and our staff.
We are going above CDC guidelines in this and in our disinfection of all rooms between all patients.
Q:  Do I need to visit Masonboro Urgent Care to get my medications or treatment?
A:  This depends on your needs.  However, we offer visits by smart phone or over the computer, called video visits or telemedicine.  Video visits can often handle situations such as medication refills, diagnosis of a rash, or other diagnoses that can be made through a picture.  
However, if you have a condition that requires assessment from a provider, we can see you in front of the office in your car.  We call these in-car visits.   
Q:  Tell me about the in-car visit.
A:  You can call our receptionist at 910-794-4947.  The receptionist will put you in line and you will be notified by text at your appointment time.  You will pull under the tent in front of the clinic and call our nursing staff.  The nursing staff will take your history over the phone.  A member of the nursing staff and a provider will then see you under the tent at your car.  For most visits you will be able to be treated at your car.  If necessary, there is a dedicated clean area for laboratory testing, injections, and minor procedures just inside the building.
Q:  We noticed that some practices are designating some offices for respiratory tract infections and other offices for general care.  Are you doing that at Masonboro Urgent Care?
A:  We have designated areas for infections, other areas for injuries and we offer in-car visits.
We believe that by offering video visits and in-car visits, offering patients the ability to wait at home or in their car until notified, due to our cleaning techniques between patients, designated separate office spaces for sick and healthy patients, and seeing patients with COVID-19 symptoms in the tent outside, we offering our patients the safest possible environment.

Q:  What if I think I might have COVID-19?
A:  Call our office at 910-794-4947, and we would be happy to assist you with further guidance.  

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