NCDOR Resumes Extended Call Center Hours

NCDOR Resumes Extended Call Center Hours

By / State News / Monday, 11 January 2016 05:00

RALEIGH, N.C. : January 11th, 2016 -  In an effort to assist more taxpayers
during the upcoming tax filing period, the
North Carolina Department of Revenue (NCDOR) resumed extended phone hours effective Monday, Jan. 4.
Live phone assistance will be available from 8 a.m. to 6 p.m. EST, Monday through Friday.
The areas with extended service include phone lines for:
• General assistance, such as tax law questions and small business registrations at 1-877-252-3252
• Payment of or questions about a notice received from NCDOR at 1-877-252-3052
• Individual income, attachment and garnishment issues at 1-877-252-3252 or 1-877-252-5152
• Employer garnishment questions at 1-888-352-0116
• Taxpayers who call back after receiving a message
from NCDOR's automated dialing system at 1-877-252-4962
All other lines for live telephone assistance will remain open between the hours of 8 a.m. to 5 p.m. EST, Monday through Friday.
Visit the NCDOR website  at http://www.dornc.com  for a complete list of contact information and numbers.
Source: North Carolina Department of Revenue.

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