County Offering Emergency Rental Assistance During COVID-19

County Offering Emergency Rental  Assistance During COVID-19

County Offering Emergency Rental Assistance During COVID-19 Featured

By / Local News / Tuesday, 30 March 2021 01:48

Managing Editor

NEW HANOVER CTY - If your household was impacted financially due to COVID-19, New Hanover County has announced a new program approved by the Board of Commissioners on March 15th and funded by the federal government to help assist people with rental expenses.
According to Tonya Jackson, Director of Social Services for the County, "Congress agreed on a second $ 900 billion COVID -19 relief package, through The Consolidated Appropriations Act of 2021. A key provision of the package is a new emergency rental assistance program that will provide $25 billion to help families and individuals impacted economically by COVID- 19 with rent, utility bills and other housing needs. The Program provided flexible funding to local jurisdictions with populations that were greater than 200,000. New Hanover County, being an eligibility jurisdiction, received a direct fund allocation grant in the amount of $7. 7M to administer a local emergency housing assistance program in the county. Presentation will be made to the BOCC, by Department of Social Services Director, Tonya Jackson, to seek approval of the expenditure of the granted funds for administration of the program. County staff will outline the contours of a local program consistent with federal guidelines."
• To be eligible for the Emergency Rental Assistance Program, households must meet three criteria:   
• Have one or more individuals who has qualified for unemployment benefits, or experienced a reduction in household income, incurred significant costs or experienced other financial hardship because of the COVID-19 pandemic (e.g., reduction of work hours, job loss/furlough, COVID-19 illness, child care costs due to loss of schooling or daycare); and  
• Have one or more individuals that demonstrate a risk of experiencing homelessness or housing instability; and 
• Have a household income at or below 80 percent of the area median income.
US Citizenship is NOT an eligibility requirement for this program. For full eligibility details, visit
Go to to apply online (the application is a fillable PDF on the New Hanover County Health and Human Services’ Customer Portal AccessHHS). Applicants must have an email address to complete application. Once submitted, an account with AccessHHS will be created and an email will be sent containing information needed to access the account and upload required documentation.
If residents do not have access to internet or do not have an email address, they can apply by calling 910-798-3650. 


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