- Published on Wednesday, 05 December 2012 20:16
- Written by Super User
The Mail Room Ship & Print, and The Graphic Image Printing & Signs is located in Wilmington at the Long Leaf Mall at 2840 South College Road, please give them a call at 910-799-5254 or log on to MailRoomShipandPrint.com.
By: Allen Denning
Mail Room Ship & Print, and The Graphic Image Printing & Signs in the Long Leaf Mall is your “one stop shop” this holiday season and throughout the year for a variety of services including custom packaging, shipping services, printing and signs services, private mailbox rentals, notary services, copies, faxing, & scanning and so much more. Centrally located they are a convenient store full of solutions for all of the Wilmington area. The Mail Room Ship & Print, and The Graphic Image Printing & Signs is a family owned and operated business that has been serving the Wilmington area for more than 20 years. Owners Calvin and Dee Barnes have owned The Graphic Image since 1990 and the Mail Room since 2000. The acquisition of the Mail Room made for an “excellent marriage” with their existing business. With a vast array of available services and an unparalleled professional staff, the Mail Room and The Graphic Image Printing is a premier choice for all of your printing, packaging, and shipping related needs. Operated by Calvin and his daughter Penny Philligin they have a “We Can Do That” attitude about any task set forth to them by their customers. “As a whole, our staff strives to make each customer’s experience exceptional. We greet everyone with a smile and explain the best shipping options so that our customers can make an informed decision. Our customers have developed trusting relationships with us, as they know their items will be handled, packaged, and shipped to their loved ones with care,” says Barnes. “We are lucky to have a great staff working with us. Our store manager, Penny Philligin, who is also my daughter, has customers asking about her any time she is not in the store. She is very attentive to their needs and always courteous. Nicole Wrench, who happens to be my sister-in-law, is one of the most conscientious people I know, the ultimate perfectionist. And then there is Dustin Powers, one of the smartest young men I have had the pleasure to know. Dustin joined our team in the fall of 2011 and has been quick to absorb the techniques of proper packaging the Mail Room is known for.”
While many of their customers continue to come back again and again because they know they can rely on the Mail Room and The Graphic Image to consistently get the job done right there are other perks that draw them back.
“Our customers tell us that besides the friendly customer service, the thing they like best about the Mail Room is our ability to compare rates among all carriers. Our system allows us to look at side by side comparisons with US Mail, UPS, FedEx, and DHL on every package. Therefore we can find the very best rate for each customer. We also have inexpensive insurance available to protect against loss or damage. When you add the fact that we have over 27 years experience in professional packaging we have become known as Wilmington’s Pack & Ship Store.” Their philosophy is simple; they make every effort to offer their customers with all of the best products and services with the assurance of professional results. “At the Mail Room we have two main goals. Number one is to have access to and the training to use the most up to date technology to find the best values for our customers. Everyone has heard of the WOW factor. We want all of our customers to experience that WOW factor. When someone leaves our store we want them to be thinking that it was a very pleasant and expedient experience. Goal number two; we want them to feel secure that their package will be handled with the utmost care and will be opened and viewed by their loved one or colleague exactly as they intended it. When we accomplish those things, we know that person will be shipping with us again.”
The Mail Room and the Graphic Image are very active in giving back to the community and helping those in need in the Wilmington area and around the world. Right here at home they offer some really extraordinary services for local teachers, military personnel and job seekers. “Here at the Mail Room we value teachers.
They do the difficult job of shaping the futures of our youth who in turn become the leaders of the next generations. Teachers, all too often, have to use their own money to insure that their students’ needs are met. For this reason we decided to give fee copies to our local teachers as one of our community outreach programs.
Every Friday teachers are invited to come to the Mail Room and make one hundred copies free. Upon signing up for this program they are also given an ID card which allows them to take 20% off of our other services. An annual “Start of the School Year” celebration is held for teachers. This celebration consists of food, drinks, coupons to local businesses, and Double the amount of Free Copies from 100 to 200 for one day. Currently we have over 200 teachers in the program and it grows weekly.
We started this program over three years ago and to date have given away over 300,000 copies to local teachers. Another of our outreach programs is focused on our brave men and women in uniform. Customers sending packages to military addresses are given 20% discounts off the shipping costs year-round.
Tens of thousands of American Soldiers are deployed and may be separated from loved ones for long periods of time. Sending care packages to our soldiers lifts morale and puts much needed smiles on their faces especially during the holidays. We like to think we have a small part in sending those smiles. We also like to help our friends and neighbors hardest hit by the economic decline so we decided to allow those searching for work to copy and/or fax resumes and job applications free.
Every day those looking for work or looking to upgrade their job status come to the Mail Room and make copies of their resumes and job applications and fax them to potential employers absolutely free.
Often they come back in just to tell us of the new jobs they are about to start.”
In addition to all they do for our families, friends and neighbors right here they also try to do what they can to help people in need from other areas of the globe. They are currently involved in the “Every Basket Helps” project. “We sell a wide variety of beautiful, hand-woven African Baskets made in Ghana. These market baskets provide much needed funds for thousands of families in Ghana and today a large percentage of the villagers weave these baskets as their main income. Proceeds from the sale of these baskets help to provide health care, school supplies, and build community weaving centers for several villages of weavers.”
The Mail Room Ship & Print, and The Graphic Image Printing & Signs is located in Wilmington at the Long Leaf Mall at 2840 South College Rd. They are nestled in the same building as Firestone, Medac and C-Street Mexican Grill just across the parking lot from the Harris Teeter. They are open on Mondays through Fridays from 8:30 a.m. until 6:00 p.m. and on Saturdays from 10:00 a.m. until 1:00 p.m.
If you would like to find out more about the Mail Room or Graphic Image please give them a call at 910-799-5254.
You can also find them online at MailRoomShipand Print.com.